SlotKing Terms & Conditions – Complete Platform Usage Guide

These Terms & Conditions ("Terms") govern your use of SlotKing's website, mobile application, and all related services ("Platform"). These Terms should be read together with Privacy Policy and Responsible Gaming Policy us, all of which form part of the overall agreement between you and SlotKing.

By accessing or using the SlotKing Platform, you confirm that:

• You are at least 21 years old and are legally eligible to enter into a contractual agreement;
• You are not located in a jurisdiction where online gambling is strictly prohibited;
• You are using this platform in a personal capacity and not on behalf of any third party;
• All information you provide to SlotKing is accurate, complete, and up to date.

The SlotKing platform is strictly for adults. The following eligibility requirements MUST be met in order to register and use the platform:

• Minimum age: 21 years old. SlotKing reserves the right to request identity verification documents at any time to confirm your age. Accepted documents include a Malaysian MyKad, passport, or driving licence.
• Nationality/Residency: This platform is intended primarily for residents of Malaysia. Users from prohibited jurisdictions are strictly not permitted.
• Legal capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt are not permitted to use the platform.
• Self-exclusion: Individuals who have enrolled in a self-exclusion programme on any gambling platform are not eligible to register or use SlotKing.

SlotKing conducts a Know Your Customer (KYC) process prior to processing any withdrawal. Failure to provide the required documents within the stipulated timeframe may result in the account balance being temporarily frozen while the review is in progress.

Each user is only permitted to hold ONE (1) active account at SlotKing at any time. This restriction covers accounts registered under the same name, phone number, email address, IP address, or payment method. Opening multiple accounts is a serious violation of these Terms.

You are solely responsible for:

• Keeping your account username and password secure and not sharing them with any third party;
• All activity that occurs under your account, whether or not you authorised it;
• Notify SlotKing immediately if you suspect your account has been compromised or accessed without your authorisation.

SlotKing only accepts deposits in Malaysian Ringgit (RM / MYR). All payment methods must be registered in your own name — we do not accept payments from third parties. The payment methods we support are:

Withdrawals will be processed to the same payment method used for the original deposit. All withdrawal requests are subject to standard security checks. SlotKing reserves the right to request additional documentation before approving large withdrawals, in accordance with anti-money laundering (AML) requirements.

All bonuses and promotions offered by SlotKing are subject to the wagering requirements (rollover) stated alongside each offer. Please read the specific terms of each bonus before claiming it.

General terms applicable to ALL SlotKing bonuses:

• Validity period: All bonuses carry an expiry date that should be noted at the time of claiming. Expired bonuses cannot be reactivated.
• Rollover requirement: Bonuses cannot be converted to cash until the specified rollover amount has been met. Example: A RM100 bonus with a 10x rollover means you must place bets totalling RM1,000 before making a withdrawal.
• Game restrictions: Some bonuses are only valid for specific games or categories. Games with a high RTP (above 97%) may be excluded from rollover requirements.
• One bonus at a time: Only one active bonus is permitted at any given time unless otherwise stated.
• Prohibited misuse: SlotKing reserves the right to forfeit bonuses and confiscate winnings obtained through bonus abuse, including bonus hunting and arbing.

SlotKing's Sports Betting section covers the Malaysia Super League, English Premier League (EPL), BWF badminton, NBA, esports (including MPL Malaysia/Singapore), and many more. All sports bets are subject to the following rules:

• Minimum bet: RM10 per ticket for all sports.
• Maximum bet limit: Set based on sport type, event, and market. These limits are subject to change depending on current conditions.
• Match cancellation: If a match is cancelled before it begins, all bets will be fully refunded. If a match is postponed and resumed within 48 hours, all bets remain valid.
• Odds change: For in-play (live) betting, odds may change in line with match conditions. The odds displayed at the time your bet is confirmed are the odds that apply.
• Odds errors: SlotKing reserves the right to void any bet accepted at an obviously incorrect odds (obvious error), regardless of whether it has already been processed.

For casino games, all outcomes are final once a round or hand has concluded. SlotKing is not liable for technical failures that cause disruption during gameplay — in such cases, any active credit balance will be returned.

SlotKing is committed to responsible gambling. We recognise that gambling can become addictive for some individuals, and we take our duty to help seriously. Our platform offers the following protective tools:

• Deposit limit: You can set daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Set a maximum loss limit for a period of your choosing. Once the limit is reached, the system will automatically block any further deposits.
• Time limit: Set a maximum daily session duration. You will be reminded as you approach the limit.
• Cool-off: Take a break from playing for 24 hours, 7 days, or 30 days without permanently closing your account.
• Self-exclusion: Option to permanently close your account or suspend it for a minimum period of 6 months.

For more information on these tools and additional support resources, please visit the Responsible Gaming us.

SlotKing has zero tolerance for fraud, platform abuse, or illegal activity of any kind. The following actions constitute serious violations and will result in immediate account termination and possible legal action:

• Money laundering through the platform;
• Using scripts, bots, or any automated means to play or place bets;
• Colluding with other players to manipulate game outcomes;
• Exploiting bugs or vulnerabilities in the system for unfair advantage;
• Using a credit card or payment account that does not belong to you;
• Initiating a chargeback or fraudulently reversing a legitimate transaction.

All content on the SlotKing Platform — including logos, brand names, interface designs, text, graphics, images, software code, and other materials — is the exclusive property of SlotKing or our licensors and is protected under Malaysian copyright, trademark, and intellectual property laws.

You NOT PERMITTED:

• Copying, reproducing, or distributing any part of the platform without written permission;
• Using the SlotKing brand name or logo for any commercial purpose without authorisation;
• Reverse engineering any technical aspect of the platform.

The SlotKing Platform is provided "as is" and SlotKing makes no guarantee that the platform will be error-free, uninterrupted, or suited to your specific requirements at all times.

SlotKing shall not be liable for:

• Loss of funds or unrealised winnings due to technical disruptions beyond our control;
• Indirect, incidental, or consequential losses arising from the use of the platform;
• Acts or omissions by third-party service providers that affect the platform;
• Losses arising from inaccurate or incomplete information provided by the user.

In all circumstances, SlotKing's maximum liability to you is limited to the total amount you have deposited within the 30 days preceding the incident giving rise to the claim.

SlotKing reserves the right to suspend or terminate any user's account at any time, with or without notice, in the event of a breach of these Terms or where there is reasonable cause to do so.

You also have the right to close your own account at any time by contacting our customer support team. Upon voluntary closure, any eligible balance will be processed for withdrawal once all bonus conditions have been met or the bonus balance has been forfeited.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be referred to final negotiation for resolution.

For any enquiries, complaints, or disputes relating to the SlotKing platform, you may reach us via:

• Email: support@slotking.ws
• Live Chat: Available 24/7 via the platform
• Target response time: Under 2 hours for urgent matters, 24 hours for general enquiries

We are committed to resolving all complaints fairly, promptly, and transparently. Every complaint will be assigned a reference number, and you will be kept informed of your case's progress.