SlotKing Privacy Policy – Personal Data Protection for Malaysian Players

SlotKing takes player privacy very seriously. We understand that personal data is sensitive, and your trust in us is the foundation of the long-term relationship we want to build together. This document is designed to answer one simple question: what we collect, why we collect it, and what we do with it.

This Policy applies to all individuals who:

• Visiting the SlotKing website at slotking.ws;
• Registering for or holding an active account on the SlotKing platform;
• Interacting with SlotKing content, promotions, or communications in any form;
• Contacting our customer support team through any available channel.

We only collect data that is genuinely necessary to provide SlotKing's services to you. Below are the types of data we collect and how we obtain them:

The data we collect is used solely for legitimate, specific platform operational purposes. We do not use your data for anything beyond what is stated below:

• Account management: Creating and maintaining your user account, including identity verification (KYC) as required by law.
• Transaction processing: Processing deposits, withdrawals, and any financial transactions you make using TNG eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or any other supported payment method.
• Service delivery: Enables you to play slots, live casino table games, sports betting (Malaysia Super League, EPL, BWF badminton, esports), and access all platform features.
• Security & fraud prevention: Identifying and preventing fraudulent activity, money laundering, and platform abuse.
• Responsible gaming: Monitoring gameplay patterns to identify players who may need assistance, and enforcing limits you have set for yourself.
• Service communications: Sending important notifications related to your account, transactions, policy updates, and security information.
• Platform improvements: Analysing aggregated usage data (without identifying individuals) to improve the user experience.
• Marketing (with consent): Sending promotional information, bonuses, and exclusive offers only where you have given your consent.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), we are required to have a lawful basis for processing your personal data. SlotKing processes your data on the following bases:

SlotKing does not sell your personal data to any party. However, there are limited circumstances where we need to share data with trusted third parties, always for a clear and legitimate purpose:

• Payment providers: Information required to process transactions via payment gateways such as Touch 'n Go, DuitNow, GrabPay, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay. These providers are governed by their own privacy policies.
• Game providers: Minimum data required for games from third-party providers to function correctly within the SlotKing platform.
• Regulatory authorities: We may be required to disclose information to Malaysian authorities where mandated by law, court order, or a legitimate official investigation.
• Technical service providers: Cloud infrastructure providers, email services, and analytics tools that help us operate the platform — all bound by strict confidentiality agreements.
• Business transfer: In the event of a merger or acquisition, user data may be transferred — however, the new owner will remain bound by this Privacy Policy.

Protecting your data is SlotKing's number one technical priority. We continually invest in security infrastructure to ensure your data remains safe at all times:

• Encryption in transit: All communications between your device and SlotKing's servers use TLS 1.3 protocol with AES-256 encryption.
• Encryption at rest: Sensitive data such as passwords and identity information is stored in encrypted form — unreadable even to SlotKing staff.
• Internal access controls: Only staff who require access to carry out their duties are permitted to view user data, and all access is logged and monitored.
• Two-factor authentication (2FA): Available and encouraged for all user accounts to add an extra layer of protection.
• 24/7 threat monitoring: Our intrusion detection and anomaly analysis systems operate around the clock to identify suspicious activity before it can cause harm.
• Regular security audits: We conduct regular independent penetration testing and security audits to identify and address any vulnerabilities.

SlotKing retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal requirements. The following are our retention guidelines:

Once the retention period has expired, data will be securely deleted or anonymised so that it can no longer be associated with you.

Under Malaysia's PDPA and SlotKing's internal policies, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact us by email at support@slotking.ws with the subject line "Privacy Request – [Right Type]". We will respond within 30 working days.

The SlotKing platform uses several types of cookies and similar technologies:

• Essential cookies: Required for the platform to function properly — including login session cookies and CSRF security cookies. Cannot be disabled.
• Performance cookies: Collects information on how you use the platform (pages visited, time spent) to help us improve our services.
• Functional cookies: Saving your preferences such as language, display settings, and game choices for a more personalised experience.
• Analytics cookies: Used by analytics tools to understand aggregated usage trends without identifying individual users.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the SlotKing platform.

SlotKing operates on infrastructure that may include servers across multiple geographic locations. Where your personal data is transferred outside Malaysia, we ensure that equivalent or greater protections than those required under Malaysia's PDPA are applied at all times.

The safeguards we apply to international data transfers include:

• Data processing agreements meeting approved contractual standards;
• Transfers to jurisdictions recognised as providing an adequate level of data protection;
• Additional technical measures such as end-to-end encryption for data in transit.

The SlotKing platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from children or minors. Should we discover that we have inadvertently collected data from anyone under the age of 21, we will promptly delete that information and close the associated account.

If you are a parent or guardian and believe your minor child has registered for or used this platform, please contact us immediately at support@slotking.ws so we can take immediate action.

If you have any questions, concerns, or complaints about how SlotKing handles your personal data, or wish to exercise any of your rights as a data subject, please contact us through the following channels: